Service & Booking Fees

Personal / Leisure Travel: No Service Fees Our planning and booking services for leisure travel are provided at no cost to our clients whenever a hotel, ground transfer or car rental is included.

  • Flight-Only Itineraries: A $20 ticketing fee applies.

  • Bundled Bookings: This fee is waived 100% for any flight itinerary that includes lodging, ground transfers or other commissionable travel arrangements.

Corporate / Executive Travel

Tiered structure and per itinerary:

  • Monthly retainer:

    • Joiner’s Desk: $0 / month | Reactive

    • Associate Desk: $199 / month | Reactive

    • Executive Desk: $399 / month | ≤ 30 min response 24/7

    • Principal Desk: $999 / month | ≤ 20 min response 24/7

    • Enterprise: Custom pricing

    Air Logistics Token: $25 per ticket. Every ticket booked under a retainer carries a flat $25 token covering the full booking and unlimited reasonable changes and re-routes. The token is disclosed up front.

    Billing is itemized and kept separate: the monthly retainer, the $25-per-ticket token, and individual trip costs are each stated and billed independently. There are no hidden costs.

    Zero hidden costs.
    Full breakdown in your audit.

Our fees are simple, fair, and designed to reflect the care and expertise we bring to every itinerary. No surprises and no hidden costs — just thoughtful planning, honest guidance, and dedicated support before, during, and after your trip.

With us, you’ll always know exactly what you’re paying for, and what you receive in return: a trusted partner who manages the details, advocates for your needs, and makes every journey smoother.

Before, During & After Your Trip

Simple phase-by-phase comparison of our services for leisure and business travelers.

Planning

Leisure Traveler

  • Personalized discovery call to understand your dream trip.
  • Custom itineraries: flights, hotels, transfers, and activities.
  • No service fee when your itinerary includes a hotel, ground transfer, or car rental. Flight-only itineraries carry a $20 ticketing fee, waived in full when bundled with a commissionable arrangement.

Business / Executive Traveler

  • Consultative call focused on time, comfort, and budget.
  • Company travel policy built into every recommendation.
  • Fare routing and cabin selection tailored to each traveler.

Booking

Leisure Traveler

  • Tap into our preferred hotels, cruises, and partners.
  • Added-value perks where available (upgrades, credits, late checkout).
  • All confirmations organized in one place for easy reference.

Business / Executive Traveler

  • Centralized booking for flights, hotels, cars, and rail.
  • Multi-city and complex itineraries managed for you.
  • Managed Business Travel is a five-tier monthly retainer: Joiner's Desk ($0/mo), Associate Desk ($199/mo), Executive Desk ($399/mo), Principal Desk ($999/mo), or Enterprise (custom).
  • $25 Air Logistics Token per ticket, disclosed up front — covers the booking and unlimited reasonable changes.

Pre-Trip Support

Leisure Traveler

  • Digital itinerary delivered via email and phone-friendly format.
  • Reminders for passports, visas, and entry requirements.
  • Destination tips, packing guidance, and local suggestions.

Business / Executive Traveler

  • Pre-trip briefings and day-of-travel checklists.
  • Documentation and ID reminders aligned with company policy.
  • Optional sharing of key details with assistants or coordinators.

During Travel

Leisure Traveler

  • Support via call, text, or WhatsApp for unexpected changes.
  • Help with delays, cancellations, and missed connections.
  • Assistance with hotel issues and itinerary adjustments.

Business / Executive Traveler

  • Responsive support for changes and disruptions, matched to your tier's response time.
  • Coordination for meetings, ground transfers, and schedules.
  • Principal Desk clients receive 24/7 proactive monitoring and alerting; all other tiers receive rapid reactive support within their tier's SLA.

Post-Trip

Leisure Traveler

  • Welcome-back check-in and quick trip debrief.
  • Ideas and inspiration for your next journey.
  • Ongoing record of preferences for future bookings.

Business / Executive Traveler

  • Optional review of travel spend and routing efficiency.
  • Feedback captured to refine traveler profiles and policies.
  • Strategic planning support for future executive trips.

Ready to experience white-glove planning and in-trip support?
Call or text 754-239-8432, or WhatsApp 954-546-3639, or email travel@wiltonvida.com.